ExtendSync adheres to NetSuite's Role-Based Access Control. Netsuite does not only interact through a browser, it can also connect to thousands of integration applications built by third parties.
Error
"message":""Missing Authentication Token"", "type": "MISSING_AUTHENTICATION_TOKEN", "statusCode": 404, "hint": "The HTTP method or resources may not be supported." }
Reason of Error
The user does not have the required permissions to use ExtendSync.
Resolution
Please contact your NetSuite Administrator and request the following updates to your role:
Step 1: Setup> User/Roles > Manage Roles > Customize or Edit
Step 2: Go to Permissions > Setup.
Step 3: Add the following and set to Full
SOAP Web Services
User Access Tokens
Log in using Access Tokens
Step 4: Close Outlook then relaunch app and log in to ExtendSync.
Ultimately, the security of your NetSuite data is a shared responsibility between NetSuite, you, your users, and of course the solution providers you choose to work with.
With the support for NetSuite's token-based Three-Step Authorization (3SA) feature, CloudExtend apps support multi-factor authentication (MFA) and single sign-on (SSO). It is compatible with any SAML SSO-based Identity Provider including Azure Active Directory, Google, and Okta.