If the Send from Outlook feature has been enabled but you do not see the button on a record type, follow the steps below:
How to Deploy the Scriptto a NetSuite Record
Step 1: In NetSuite, go to:
Customization > Scripting > Scripts
Step 2: In the filters:
Set type User Event
Set API Version 2.1
Step 3: Locate the script named: CloudExtend MailApps - Send From Outlook.
Step 4: Click Deploy Script.
In the Applies To field, select the record type where you want the Send from Outlook button to appear.
Update the following fields:
Status:
ReleasedLog Level:
DebugRoles: Select the roles that should have access to the button.
Step 5: Click Save.
Verify Deployment
To confirm where the script is deployed:
Go to the Deployments subtab within the same script record.
Review the list of record types that have the Send from Outlook button enabled.