See feature comparison charts between Outlook for NetSuite Production and the legacy version. Other features, will be available soon!
Watch the feature highlights here!
Features | New App | Legacy |
Global Search (Learn More) 👍 | ✔️ Quickly find NetSuite records directly from the app. | ❌ |
Shared Association History (Learn More) 👍 | ✔️ See if someone in your organization has already attached the same email to NetSuite. | ❌ |
Attach select and different files to multiple records at once (Learn More) 👍 |
✔️ Choose specific attachments for each record |
❌ |
Support for Custom Records and support for MORE record types. | ✔️ | ❌ |
Autopilot ✨ Sync emails automatically to NetSuite. Learn More) 👍 (Enterprise Only) | ✔️ (Email Address-Based and Thread-Based Autopilot) | ✔️ (Thread-Based Autopilot) |
Themed support for dark mode | ✔️ Select theme prefrence (system, light, and dark)
| ❌ |
View, create, and edit NetSuite records from the application |
✔️ |
✔️ |
Subject line search in NetSuite for matching records. |
✔️ |
✔️ |
Navigate to the NetSuite record from the App | ✔️ | ✔️ |
Dependent records setting for improved performance (Learn More) 👍 | ✔️ | ❌ |
Hover card details for Record Viewing | ✔️ | ❌ |
✔️ Check the success or failure of email syncs. | ✔️ | |
Recently Updated Record Section | ❌ | ✔️ |
Compose mode/read mode for messages not working in the online web version | ✔️ Support for composing or viewing messages in browser-based Outlook. | ✔️ |
Summary
The new ExtendSync for Outlook is designed to:
Improve speed and reliability
Expand support for record types and custom records
Enhance visibility through shared associations and hover cards
Offer modern UI features like Dark Mode and improved record filtering
⚡ Note: Some legacy features (like the Recently Updated Records section) may be reintroduced in future updates.