Here is the list of possible errors when logging in with a Microsoft account and how to resolve them.
CEFI Error code | Error Message | Action Required |
| Your Office 365 admin needs to add your first name to your profile. For more details, click on learn more section. | Admin to add the first name in the portal.
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| Your Office 365 admin needs to add your email to your profile. For more details, click on learn more section. | Admin to add email in the portal. |
| Access denied: You declined to consent to access the app | Regrant The user needs to attempt to log in again and send a new request for the admin to accept. |
| Access denied: You declined to consent to access the app | Regrant The user needs to attempt to log in again and send a new request for the admin to accept. |
| A temporary issue occurred. Please try again later. | Try again |
| Access denied: You declined to consent to access the app | Regrant The user needs to attempt to log in again and send a new request for the admin to accept. |
| A temporary issue occurred. Please try again later. | Try again |