Skip to main content
All CollectionsOthersTroubleshooting
Troubleshooting: Need Admin Approval
Troubleshooting: Need Admin Approval

General | Why are you getting this message when trying to login to CloudExtend

Updated over 9 months ago

Microsoft Global Admin needs to provide consent to applications installed by users. This usually appears when:

  • It's the user's first time logging into the CloudExtend application

  • When scheduling the first search using CloudExtend Analytics

Microsoft empowers administrators to finely control application permissions and provide consent to users before utilizing applications like CloudExtend.


Grant Consent for Outlook and Excel

To Enable Consent on behalf of your Organization

Step 1: Click the Maintain access to data and enable the Consent on behalf of your organization.

Step 2: Click Accept.

Step 3: No further steps are needed as permissions have been granted to all users.

To Enable Consent for a Specific Set of Users

Step 1: Validate if the Consent on behalf of your organization is unchecked.

Step 2: Click Accept.

Step 3: Go to Azure portal: https://portal.azure.com/ and click Enterprise Application

Step 4: Search for CloudExtend Identity.

There should be at least one user who accepted the consent application to show in the portal. That's why, we need the admin to log in first.

Step 5: Go to Assign users and groups

Then search for users or groups to set permissions.


Additional Steps for CloudExtend Analytics

Admin needs to grant additional consent for users that will be utilizing the CloudExtend Analytics application as this will request to allow to read and write data.

To Enable Consent on behalf of your Organization

Step 1: Click the Maintain access to data and enable the Consent on behalf of your organization.

Step 2: Click Accept.

Step 3: No further steps are needed as permissions have been granted to all users.

To Enable Consent for a Specific Set of Users

Step 1: Validate if the Consent on behalf of your organization is unchecked.

Step 2: Click Accept.

Step 3: Go to Azure portal: https://portal.azure.com/ and click Enterprise Application

Step 4: Search for Celigo CloudExtend Analytics for NetSuite.

There should be at least one user who accepted the consent application to show in the portal. That's why, we need the admin to log in first.

Step 5: Go to Assign users and groups.

Then search for users or groups to set permissions.

Did this answer your question?