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Hi there. We’ve got an update for you about some changes to our support center—check it out below!

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Unable to Log In to the CloudExtend Subscription Portal
Learn how to troubleshoot access, permissions, and login issues at https://subscriptions.cloudextend.io… out of all Microsoft accounts Click Logout in the subscription portal (top right) Visit https… ://office365.com Click your profile photo → Sign out Try logging in again at https://subscriptions.cloudextend.io
Admin: Install ExtendSync for Google NetSuite Google Workspace Marketplace App
://www.googleapis.com/auth/calendar, https://www.googleapis.com/auth/drive, https://www.googleapis.com… Client ID: 113210677340904974316 OAuth Scopes: https://www.googleapis.com/auth/pubsub,https… Navigate to Google Admin console: https://admin.google.com/{YOURDOMAIN}/AdminHome Login with Super
Troubleshooting: Google Drive stuck on loading folder structure
://www.googleapis.com/auth/calendar, https://www.googleapis.com/auth/drive, https://www.googleapis.com… Client Id: ​235031687264-gbocajofmk2at40if1m5n77f5tknj2ab.apps.googleusercontent.com ​ API Scopes: ​https… /auth/userinfo.email, https://www.googleapis.com/auth/userinfo.profile Once this is done, The Google
Admin: Enable Attachment Autopilot (NetSuite File Cabinet)
An admin assigned to log into https://portal.cloudextend.app/ A NetSuite admin user Visit https… New customers use https://portal.cloudextend.app/… Existing customers continue using https://subscriptions.cloudextend.io/ for now
Admin: Enable/Disable Email Autopilot for Users
New customers use https://portal.cloudextend.app/… Existing customers continue using https://subscriptions.cloudextend.io/ for now… Visit https://portal.cloudextend.app/ and log in to the Admin Portal with your Microsoft ID
Admin: Enable or Disable ExtendSync Outlook Calendar Autopilot for Users
The CloudExtend Subscription Portal allows admins to manage user licenses at https://portal.cloudextend.app… New customers use https://portal.cloudextend.app/… Existing customers continue using https://subscriptions.cloudextend.io/ for now
CloudExtend Customer Portal
Once complete, ​https://portal.cloudextend.app/ will automatically redirect to ​https://subscriptions.cloudextend.io… Existing customers: Continue using https://subscriptions.cloudextend.io/ for now… You can access it anytime at https://portal.cloudextend.app/
Troubleshooting: Getting stuck at the login page of Excel App
Step 4: Paste and enter this script window.location.href = "https://app.smartclient.io/netsuite?… Step 4: Paste and enter this script window.location.href = "https://app.smartclient.io/netsuite?
Licensing: Manage ExtendInsights licenses and Administrator users
New and trial customers (as of Nov 3): Use https://portal.cloudextend.app/ ​ExtendDocs configuration… Existing customers: Continue using https://subscriptions.cloudextend.io/ for now… Learn more about the subscription portal migration Go to https://subscriptions.cloudextend.io
Admin: CloudExtend Customer Portal for ExtendInsights Analytics NetSuite
Subscription Admins can log in at https://portal.cloudextend.app/ with their Microsoft account to manage… New customers use https://portal.cloudextend.app/… Existing customers continue using https://subscriptions.cloudextend.io/ for now