The sticky behavior works in the following way:
When the user loads the add-in for the first time, the One-Time tab will be selected by default. Also, if the user clicks on Autopilot, that
Updates to this threadoption will be selected by default.Once the user selects the Autopilot tab and chooses
To/From/CC, the next time the user opens the app to save an email, it will default toUpdates to this threadevery time.
If you select the
One Timetab once, that will remain sticky, and on each email, the same tab will open.
💡 Note:
Sticky settings are stored in the browser's local storage. If at any point the local storage is cleared, the default behavior would apply which is One-Time.
If you are a CloudExtend admin, you can enable and disable the Autopilot feature for users. Check this article for more information!