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FAQ: Sticky Settings for One-Time and Autopilot Tab

Outlook NextGen | Know how the sticky settings for both the Autopilot and One-Time tab work

Updated over a week ago

The sticky behavior works in the following way:

  • When the user loads the add-in for the first time, the One-Time tab will be selected by default. Also, if the user clicks on Autopilot, that Updates to this thread option will be selected by default.

  • Once the user selects the Autopilot tab and chooses To/From/CC, the next time the user opens the app to save an email, it will default to Updates to this thread every time.

  • If you select the One Time tab once, that will remain sticky, and on each email, the same tab will open.

๐Ÿ’ก Note:

  • Sticky settings are stored in the browser's local storage. If at any point the local storage is cleared, the default behavior would apply which is One-Time.

  • If you are a CloudExtend admin, you can enable and disable the Autopilot feature for users. Check this article for more information!

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