See the list of record types that can be searched and attached.
Record Types Supported for Attaching Emails
The following record shown in the list will allow you to save emails from Outlook to NetSuite. This excludes the synchronization of OneDrive or SharePoint folders and files.
Credit Card Transaction
Vendor Return Authorization
Configure the records section in Settings
Enhancement to include the Custom Records list so that users can select which Custom Records they want to see in Available Records suggestions.
Record Types Supported for Create within the application
💡 Note: If the records you are looking for are not part of the list, turn on the Create from NetSuite toggle button. This will give you a list of custom and standard record types in NetSuite depending on your NetSuite role permission.