We'll be updating these FAQs over time based on your questions and feedback.
🔵 When will end users gain access?
End users can expect access to the new app by November 1, 2023.
🔵 Is the SuiteApp safe to install?
Absolutely! Our SuiteApp has undergone a comprehensive review with NetSuite and proudly holds the BFN (Built for NetSuite) certification.
🔵 How does the SuiteApp differ from the bundle we previously installed?
At the moment, the NetSuite bundle and the SuiteApp operate concurrently. Our vision is to transition all features to the SuiteApp. Until then, all novel functionalities will be channeled via the SuiteApp.
🔵 What happens if I don't install the SuiteApp or grant Microsoft API consent
Users will be prompted to contact their admin and will be unable to use the beta. Full functionality of their current application will not be impacted.
🔵 Does this support Shared Mailbox?
This version does NOT support shared mailboxes. This will be available soon!
🔵What's new in this update?
Discover all the latest features here.
⚠️ Before transitioning to NextGen, please review the following important information:
🔵 I see this is labeled a beta, when will it come out of beta?
Typically, an app will be in beta for 30-45 days but can vary based on user feedback.