All Collections
Gmail for NetSuite NextGen
Troubleshooting
Troubleshooting: CloudExtend NextGen Gmail Settings Getting Cleared Upon Exit
Troubleshooting: CloudExtend NextGen Gmail Settings Getting Cleared Upon Exit

Gmail NextGen | How to avoid Chrome from clearing your app preferences in CloudExtend Gmail NextGen upon close

Updated over a week ago

If you notice that your app preferences (settings) are being reset every time you close and relaunch your Chrome browser, this guide can help you fix that.

Here's how:

  1. Open your Chrome browser Settings

  2. Go to Privacy and Security

  3. Go to Site Settings

  4. Scroll to the bottom of the page and expand "Additional content settings"

  5. Go to "On-device site data"

  6. Under Default behavior, tick the radio button for "Allow sites to save data on your device"

  7. Close your browser and relaunch

We've included a video below for you to refer to.

Did this answer your question?