Reloading the ExtendSync application can quickly resolve issues caused by temporary caching or slow loading behavior.
This is often the fastest first step when the app doesn’t behave as expected.
When Should I Reload ExtendSync?
Try reloading the app if:
ExtendSync is slow to load records
The app appears stuck or unresponsive
Recent changes (permissions, settings, licenses) were made
Cached data may be preventing the app from loading correctly
How to Reload ExtendSync
Follow these steps from within Gmail:
Open the ExtendSync panel.
Right-click anywhere inside the ExtendSync application.
Select Refresh or Reload from the menu.
The application will immediately reload.
Additional Tips
Reloading ExtendSync does not log you out.
This action is safe and can be repeated as needed.
If reloading does not help, try:
Refreshing Gmail
Restarting Chrome
Reviewing other troubleshooting articles
Need Help?
If reloading ExtendSync does not resolve the issue:
🔎 Search support.cloudextend.io
💬 Chat with Support (bottom-right widget)
📧 Email cloudextend-support@celigo.com
Include a brief description of what you’re seeing so we can help further.