ExtendSync enables seamless bi-directional event synchronization, allowing users to access and review events across platforms. This helps determine the best times to communicate with customers effectively.
Feature Highlights! 📅
Events can be created in either Google Calendar or NetSuite.
It records meetings and appointments directly from your Google calendar, ensuring that they are precisely mirrored in NetSuite.
Any changes made to events in Google Calendar are instantly updated in NetSuite real-time.
Users can still manually associate the same event with another contact or transaction record.
For Google Calendar events with attendees, ExtendSync will sync the event to all relevant entity records in NetSuite. When searching for matching entities, ExtendSync follows this order of preference:
Employee > Contact > Customer > Vendor > Lead> Prospect > Partner > Job
Legacy vs. Calendar Autopilot
Feature | Real-Time Calendar Sync | Legacy Calendar Sync |
Sync Speed | Real-time updates in Google and NetSuite when creating or updating events | Google to NetSuite sync can take up to 30 minutes |
Event Volume | Handles large event volumes efficiently | Supports low event volume |
User Suitability | Ideal for organizations with more users and higher event activity | Beset for smaller teams (10-20 users) with fewer events |
Multi-day Events | Fully supported | Not supported |
Recurring Event Updates | Fully supported | Updating a single occurrence of a recurring week event wouldn't work |
Recurring Multi-Day events | Now supported | Not supported |