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FAQ: Which records do events get created in Google Calendar when synced to NetSuite?
FAQ: Which records do events get created in Google Calendar when synced to NetSuite?

Gmail NextGen | This will give you the list of records that can be accommodated by Google Calendar sync

Updated this week

When creating Calendar events in Google Calendar, they will:

  • Sync over to your NetSuite Calendar and

  • They will also sync over to the record in NetSuite (based on the email addresses of the invitees) in the below order, stopping whenever we find a match:

    Employee
    Partner
    Customer
    Contact
    Vendor

For example, I created an event on Google and invited Justine, Chris, and Patricia.

Results
The event syncs to your NetSuite Calendar and also to the Activities tab of the related records below based on the rules above.

  1. Customer Puzzle Huddle (because Patricia's email is on the customer record) 

  2. Employee Chris (because it is the first record to match his email) and 

  3. Employee Justine (because it is the first record to match her email). 

💡 Note: Even though Patricia has a Contact record as well as a Company record with the same email address, it will sync to the Customer record because a Customer record was found first based on this order:

Employee
Partner
Customer
Contact
Vendor

If Patricia has no Customer record, it would then sync to her Contact record instead (assuming the email address was associated with her Contact record).

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