FAQs
Frequently asked questions for ExtendSync Google
25 articles
FAQ: Learn about email rollup so you can see all email activity at the parent levelExtendSync Google | Learn which child records will automatically roll up emails to parent records
FAQ: Gmail Subtab (Deprecated)ExtendSync Google | Understand why the Gmail subtab is being deprecated
FAQ: Determine the NetSuite connection you have for ExtendSync GoogleExtendSync Google | Know when you are connected to NetSuite Production or Test drive
FAQ: Change the theme of ExtendSync for Google NetSuiteExtendSync Google | Look at the theme options you have when you are using ExtendSync Google
FAQ: Record types supported by ExtendSync for Google NetSuiteExtendSync Google | See list of record types supported by ExtendSync for Google NetSuite
FAQ: Understand ExtendSync for Google NetSuite SettingsExtendSync Google | The settings section enables you to customize the ExtendSync settings
FAQ: How do I grant the ability to manage ExtendSync Google Licenses to a different role for Gmail?ExtendSync Google | Learn how to give access to Celigo License Manager to other roles
FAQ: Include Dependent Record Feature for ExtendSync GoogleExtendSync Google | Limit the number of dependent records pulled by ExtendSync
FAQ: How are labels generated when you save an email with Autopilot using ExtendSync GoogleExtendSync Google | Learn how labels are generated when emails are saved using Autopilot
FAQ: Include names in suggestions for ExtendSync GoogleExtendSync Google | Learn how include names in suggestion feature work
FAQ: How to Filter Email View in NetSuite for ExtendSync Google stored emailsExtendSync Google | Customize view in NetSuite to filter synced emails
FAQ: How do I exclude inactive NetSuite records when searching for records to attach my email to via ExtendSync Google?ExtendSync Google | Excluding inactive NetSuite contacts from search
FAQ: Why Are Duplicates Created When An Email Is Attached To Records In NetSuite Using ExtendSync Google?ExtendSync Google | Learn why NetSuite may create a copy of your email on parent records
FAQ: Is the availability (available or busy) field synced between events?ExtendSync Google | The availability field is not synced
FAQ: Are meeting and event reminders managed between NetSuite and my Google Calendar?ExtendSync Google | Event reminders are not synced
FAQ: Event recurrence and exceptions in ExtendSync Google CalendarExtendSync Google | CloudExtend syncs exception based changes to Calendar events
FAQ: Which records do events get created in Google Calendar when synced to NetSuite?ExtendSync Google | This will give you the list of records that can be accommodated by Google Calendar sync
FAQ: Force update Gmail Chrome extensionExtendSync Google | Learn how to force an update to the ExtendSync Google Chrome extension
FAQ: Steps to take if you change your Google Apps domainExtendSync Google | Learn how to keep using ExtendSync when your Google Workspace domain changes
FAQ: Enable rich text editing to ensure emails are formatted properly in NetSuiteExtendSync Google | Set rich text editing as default
FAQ: How Can I Tell Which Bundle Version Of ExtendSync Is Installed In NetSuite?ExtendSync Google | How to tell which Bundle version of ExtendSync is installed
FAQ: Should I Uninstall the CloudExtend Google Apps Bundle?ExtendSync Google | If you no longer subscribe to ExtendSync learn about the ramifications of removing the bundle
FAQ: How to assign Web Services permission to a role?ExtendSync Google | SOAP Web Services must be enabled for ExtendSync for Google NetSuite to function properly
FAQ: Which Editions of Google Workspace Do I Need To Use CloudExtend?ExtendSync Google | Editions of Google Workspace supported by ExtendSync Google
FAQ: View Logs related to your One Time and Autopilot AssociationsExtendSync Google | Check the logs for successful and failed associations using ExtendSync