Users that don't pin the CloudExtend App have the option of turning off the Welcome Screen. With the welcome screen turned off CloudExtend will initiate a search in NetSuite each time it is opened
Since this can result in extra calls to your NetSuite account you may want to consider turning the welcome screen off.
Step 1: Open CloudExtend.
Step 2: Click the Home icon.
Step 3: Uncheck Don't show the welcome screen.