Get updated on what's new with the CloudExtend NextGen Gmail extension.

Version History


Downloads and Documentation


Version: 5.1.4 (November Update)

Date: Nov 2022

About this Release

The latest version of CloudExtend Gmail for NetSuite (v5.1.4) includes few improvements and a new feature.

Users will now be able to view Extension settings that were part of Legacy extension. These settings allow user to hide the Send and Open with CloudExtend button and whether they want to see the Gmail Lite add on. They can also configure if they want to skip loading the extension for a particular gmail account when they are working with multiple gmail accounts.

This release also includes an improvement to the Open with CloudExtend button that was visible in each mail where user could click on it and open the extension directly from there. This button was previously taking up some space from user's mail body. We have a new design for this button now that will occupy minimal space in user's mail body.

What’s New in this Release

  • Ability to set Extension Options: User's now have the extension settings that the Legacy extension provided but were missing in NetGen.

    User's will have the ability to

    • Hide Send and Open with CloudExtend button: User's can hide the Send and Open with CloudExtend button, which shows up beside the native Send button when composing a new email or replying to an existing email, if they don't want to open the newly sent email in extension's context.

    • Show CloudExtend Gmail Lite Add on: User can use this setting to show or hide the CloudExtend Gmail Lite Add in

    • Skip loading the extension for mentioned gmail accounts: This setting can be configured if user wants to skip loading the extension for a particular gmail account when they are working with multiple gmail accounts.

What Has Changed in this Release

Enhancements

  • UX improvement to Open with CloudExtend button: This button that was visible in each mail where user could click on it and open the extension directly from there. This button was previously taking up some space from user's mail body. We have a new design for this button now that will occupy minimal space in user's mail body.

Deprecations

No feature deprecations in this release.

Removals

No feature removals in this release.


Version: 5.1.2 (October Update)

Date: Oct 2022

About this Release

The latest version of CloudExtend Gmail for NetSuite (v5.1.0) includes new features, improvements, and a few fixes.

Users will now have the Subject Inspection feature which would allow them to view records based on the 4 digit number present in their mail subject line in the Available records section so that they don't have to manually search for that record. For ex: This is very useful for transaction records where the transaction id comes in subject line of mail. It is also helpful to view matching Support case records when the Case Id is present in the subject line.

This release also includes the ability to View in NetSuite when user hovers on record name in Available Records list. This would allow them to quickly navigate to that record in NetSuite rather than searching it in NetSuite.

This release also includes a fix in CloudExtend Configuration wizard in NetSuite where the screen was stuck when user was trying to configure the Autopilot setting and not being able to move past that step.

What’s New in this Release

  • Subject Inspection: Subject Inspection, a setting that is enabled by default, searches the mail subject for a 4-digit number and fetches matching transaction records or support case record or entity records automatically. This will help operations as the add-in will automatically suggest respective records based on the subject line of the mail for which the context is set. For ex: If you get an email with subject line containing PO1234 ... then in the extension, under Available records section, you can view the Purchase Order record by default and ready to associate.

Note: You can disable this setting from Settings view in case your incoming mails do not have the transaction ids or support case ids in the subject line frequently.

What Has Changed in this Release

Enhancements

  • View in NetSuite link for Available Records: When user hovers over the name of record in Available records section, he can now view a link saying View in NetSuite which on click would take user to that relevant record in NetSuite. In addition to the link, additional details of the record are visible in the card making it easier to view more details of the record and make a right choice to associate.

Deprecations

No feature deprecations in this release.

Removals

No feature removals in this release.

Fixed Issues

The following issues were fixed as part of this release:

  • Unable to move past the second step in CloudExtend Configuration wizard: There was an issue with CloudExtend Configuration wizard in NetSuite where the screen was stuck when user was trying to configure the Autopilot setting and not being able to move past that step. This is fixed now.


Version: 5.1.2 (September Update)

Date: Sept 2022

About this Release

The latest version of CloudExtend Gmail for NetSuite (v5.1.0) includes new features, improvements, and a few fixes.

Users can now use their Sandbox accounts that enables users to add connections related to their NetSuite Sandbox account and expect all operations to work in extension using that connection.

In addition, record listings are modified with additional details. When viewing the suggested records for an email or search results for entered text, if there were multiple results with the same name, there was no way for user to identify the correct record by looking at more details. This is improved now so that the user can see additional record details like email and phone related to that record so that it is easy for user to choose the correct record.

This release also includes a fix as the Use of % wild card in global search was not giving correct results.

What’s New in this Release

  • Added support for Sandbox accounts: We have added the ability to work with Sandbox accounts so that users can test the functionality first in Sandbox before moving to Production account. Users can go to Connections view and add a connection for their NetSuite Sandbox account and set it active. Once done they should be able to do all operations in the extension.

    Note that Sandbox connections have an orange theme throughout the app so that we are always aware that Sandbox account is being used.

    Note: We identified an issue with NetSuite Sandbox accounts where sometimes the search takes longer than usual and times out. We reached out to NetSuite support for this and they have identified this as a defect Defect 689198 : SuiteScript2.0 > RESTlet > search > runPaged > SSS_TIME_LIMIT_EXCEEDED and is marked as U5 defect. 

What Has Changed in this Release

Enhancements

  • Record details added to Search results and record suggestions: We have added the ability to view more details related to a record in Available records section and Global search results so that user can easily identify which record to select when two or more records have the same name. Other record details like email, phone for entities, company, and title/date for transactions are shown along with name and record type.

Deprecations

No feature deprecations in this release.

Removals

No feature removals in this release.

Fixed Issues

The following issues were fixed as part of this release:

  • Unable to use % wild card in global search: There was an issue in the search where entering % in the search text was not returning results. This is fixed now. We should be able to search using % in global search bar provided in the extension.

  • Issue with Global Search not working sometimes: There was an issue where users were seeing the global search view stuck at searching but not returning any results. The issue would go away only when the extension was reloaded. This is fixed now. Global search should work fine and not get stuck when searching for any text.


Version: 5.1.0(Beta)

Date: June 2022

About this Release

The CloudExtend Gmail for NetSuite (Beta) v5.1.0 is the latest version of CloudExtend Gmail for NetSuite(Beta) and it includes the below-mentioned features.

When viewing the suggested records for an email, all records related to the email belonging to any record type like Contact or Employee or Sales Order etc would be visible. There wasn't an option to filter the records. With the new release, user can configure the filter in Settings view and once done, only the filtered records would be visible in Suggested Records section. We have also provided the ability to change the theme of the extension to dark-mode or light-mode or based on system in this release.

Prerequisite

Please note that after this release, it is mandatory for you to sign out and sign in once for all the features to work properly, as we have made an infrastructure change related to the login flow, which requires users to sign out and sign in back once.

What’s New in this Release

  • Support for record type filtering in Suggested Records view: When viewing the suggested records for an email, all records related to the email belonging to any record type like Contact or Employee or Sales Order etc would be visible. There wasn't an option to filter the records. With the new release, user can configure the filter in Settings view and once done, only the filtered records would be visible in Suggested records section.

    👉 Learn how to set filter to reduce record clutter and check out the record types we currently support here.

Ability to change the theme in extension: We have added the ability to change the theme of the add-in based on user preference. We are exposing 3 options: Dark mode, Light-mode, and based on the system. System setting would take the setting based on what your Gmail theme is set to. If your Gmail is configured to use Dark mode, then the add-in would detect that and switch to that theme automatically.

👉 Change CloudExtend add-in theme to your liking.

In addition to the theme support, we have also added unique colors to NetSuite connection of each type.

  • If your NetSuite connection belongs to Production NetSuite account, then all the views of the add-in would be in blue color as shown below.

  • If your NetSuite connection belongs to a Test Drive account, then the add-in would have a green color as shown below

    💡 Note: In the future, we would give users the ability to change the color of their connections and customize it according to their preference.

👀 Explore more about the CloudExtend Beta settings here.


Need help?

Use the chat icon at the bottom of the page to talk to our support team or send us an email to cloudextend-support@celigo.com.

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