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FAQ: ExtendInsights Connection Settings

ExtendInsights | Learn how to manage connections

Updated this week

To begin utlizing the ExtendInsights, you need to connect to a data source.

Adding Connection for the First Time

πŸ‘‹ This will walk you through on how to establish Salesforce connection.

From Menu

1. Open ExtendInsights then go to Menu > Connnections > Other Connections > Salesforce and click Create Connection.

2. Enter a name for your connection, choose production or sandbox, and click Authorize.

3. Enter your credentials and login to Salesforce.

4. Once connected, the ExtendInsights panel will show the active connection and operations.


πŸ‘€ See more options when connecting to ExtendInsights here.

From the Main Page

1. Open ExtendInsights, in the Data Sources section choose Salesforce> Create Template then Create Connection.

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2. Enter a name for your connection, choose production or sandbox, and click Authorize.

3. Enter your credentials and login to Salesforce.

4. Once connected, the ExtendInsights panel will show the active connection and operations.


πŸ‘€ See more options when connecting to ExtendInsights here.


Manage Existing Connections

ExtendInsights allows you to manage connections, including editing connection names, deleting, or reauthorizing connections. You can also connect to multiple accounts for a specific data source, making it easy to switch between connections.

Step 1: Open ExtendInsights. Go to Menu > Connections > Other Connections.

Step 2: Hover on the connection name.

Step 4: Click the 3 dots beside the connection name and choose the option you wish to perform.

Manage Connection Options

(1) Reauthorize - When tokens get expired, reconnect by reauthorizing connection

(2) Edit- Rename connection

(3) Delete - Remove connections no longer used.

(4) Create New - Add connections

Watch GIF below πŸ‘€

Manage Connection Options View

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