Subscription Admins can log in at subscriptions.cloudextend.io with their Microsoft account to manage end-user licenses and assign other administrators.

Quick Navigation

Login

Go to subscriptions.cloudextend.io.
Sign in with your Microsoft ID (usually your Microsoft 365 email address provided to your Customer Success Manager).

Add Admin Users

If you are the Super Admin (primary admin), we recommend adding at least one additional admin.

💡 Note:

The Super Admin is assigned to the billing email address used when CloudExtend was first configured.
Super Admin, Admin, and Config Admin roles do not require a subscription license.
If you need to update the Super Admin information, please contact your Customer Success Manager (CSM).

From the navigation pane, select Users.
Click Add User.
Enter the following details:
- First Name
- Last Name
- Microsoft account email address
- Subscription
- Role ( Admin, Config Admin)
Click Add User.

👷 Learn about the different roles that can be assigned to CloudExtend subscrpription portal.

Allocate Licenses

The Users page shows all user accounts, subscriptions, and roles. From here, you can:

Add new users individually or in bulk(coming soon).
Search for users.
Assign or configure licenses.

Add Users

From the Users tab, click Add User.
Enter the following:
1. First Name
2. Last Name
3. Admin’s Microsoft account email address.
4. Subscription
5. Role (User, Super Admin, Admin, Config Admin)
Click Add User once done.

👷 Learn about the different roles that can be assigned to CloudExtend subscrpription portal.

📩 Once allocated, users receive an email from ExtendInsights within a few hours with installation instructions.

🔗 Getting Started Guide: ExtendInsights for Analytics NetSuite

📌 If your organization uses Microsoft 365, your 365 Admin can also install the app centrally.

Update User or Subscriptions

Modify CloudExtend user's profile.

From the Users tab, click on the pencil icon of the user to update.
Admins can update:
1. Email Address
2. Subscription
3. Role (User, Admin, Config Admin)
4. Click Save once done.

Remove User

Use the trash icon to unassign CloudExtend licenses from users.

Need Help?

Please try searching for your issue at support.cloudextend.io. Odds are we've seen the issue before and have already written an article. If you've exhausted your search options we can still help.

🔵 In the app, go to your template screen and click the message icon!