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End-User: Logging into ExtendSync for Google NetSuite

ExtendSync Google | Learn how to log in and connect ExtendSync to NetSuite

Updated this week

Logging in to ExtendSync for Google NetSuite is quick and straightforward. This guide walks you through the steps and explains what to expect the first time you sign in.

Before you begin, make sure your admin has completed all ExtendSync Login Prerequisites, including assigning your license and confirming role permissions.
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How to Log In to ExtendSync

Watch the video or follow the steps below:

Login starts at 0:44.

Step 1: Open ExtendSync in Gmail

  1. Go to Gmail in Google Chrome

  2. Open the right-side panel

  3. Click the ExtendSync icon (blue β€œX”)

Then click Sign in with Google and choose your work Google Workspace account.

Step 2: Enter Your NetSuite Account ID

ExtendSync will ask for your NetSuite Account ID.
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NetSuite Account Number
In order to use the login flow, you will need your NetSuite Account Number. This can be located in the URL while you are logged into NetSuite in a browser. Learn how to find your NetSuite account ID here.

Step 3: Select Your NetSuite Role

After entering your account number:

  1. Choose the NetSuite role assigned to you by your admin

  2. Click Allow to complete authentication

πŸ’‘ Important:
You may be prompted to enter your NetSuite username and password.
If login fails here, it usually means:

  • Your role is missing required permissions

  • SSO settings are not configured correctly

  • Your NetSuite email does not match your Google Workspace email

If this happens β†’ contact your admin and refer them to the prerequisites guide.

Step 4: You're Logged In!

Once authenticated, ExtendSync will connect to your NetSuite account.
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Environment Color Indicators

ExtendSync displays a color bar in the panel so you always know which environment you’re using:

  • πŸ”΅ Blue- Production or Test Drive

  • 🟒 Green - Sandbox

This helps avoid attaching emails to the wrong account.


πŸŽ“ Learn ExtendSync at Your Own Pace

Now that you’re logged in, explore what ExtendSync can do:


πŸ’¬ Need Help?

If you run into issues:

  • Search our Help Center: support.cloudextend.io

  • Chat with Support (bottom-right widget)

  • Email cloudextend-support@celigo.com with screenshots or error messages

We’re here to help you get the most out of ExtendSync for Google NetSuite!

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