What are the feature differences between CloudExtend Outlook and Gmail for NetSuite NextGen? Check out the details below!
Email and Calendar Sync Features
Features | Outlook | Gmail |
Attach Emails to NetSuite Records | ✔️ | ✔️ |
Upload File attachments to NetSuite | ✔️ | ✔️ |
Attach Calendar Events to NetSuite Records | ✔️ Outlook to NetSuite | ✔️ Bi-directional Sync |
Autopilot automatically attaches subsequent emails* | ✔️ Email Address-Based & Thread-Based | ✔️ Email Address-Based & Thread-Based |
Works on Mobile (Does not support 2FA)* | ✔️ | ❌
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Additional Features
Features | Outlook | Gmail |
View, Create, and Edit Records | ✔️ | ✔️ |
Attach OneDrive for Business and Sharepoint folders/files to NetSuite *Available with EE | ✔️ | ❌ |
Attach Google Drive folders/files to NetSuite *Available with EE | ❌ | ✔️ |
Chat & Phone Support | ✔️ | ✔️ |
Email Support | ✔️ | ✔️ |
License Management Features
Features | Outlook | Gmail |
Supports Token Based Authentication (TBA) and Single Sign-On (SSO) | ✔️ | ✔️ |
Licenses can be transferred among users | ✔️ | ✔️ |
Works with Sandbox Accounts and OneWorld Subsidiaries | ✔️ | ✔️ |
NetSuite Bundle for improved performance/advanced features | ✔️ | ✔️ |
Admin Portal | ✔️ | ✔️ |