Subscription Admins can log in at https://portal.cloudextend.app/ with their Microsoft account to manage end-user licenses and assign other administrators.
Quick Navigation
Login
Sign in with your Microsoft ID (usually your Microsoft 365 email address provided to your Customer Success Manager).
Add Admin Users
If you are the Super Admin (primary admin), we recommend adding at least one additional admin.
π‘ Note:
The Super Admin is assigned to the billing email address used when CloudExtend was first configured.
Super Admin, Admin, and Config Admin roles do not require a subscription license.
If you need to update the Super Admin information, please contact your Customer Success Manager (CSM).
π· Learn about the different roles that can be assigned to CloudExtend subscrpription portal. |
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Allocate Licenses
There are two views you can go to allocate licenses.
Users Page
The Users page shows all user accounts, subscriptions, and roles. From here, you can:
Add new users individually or in bulk(coming soon)
Search for users
Assign or configure licenses
Subcriptions Page
The subscriptions page shows you the list of users and the date when they were added to the portal. From here you can:
Assign licenses
Search for users
Remove users
Click Assign Licenses button to add subscription to the user.
Add Users
π· Learn about the different roles that can be assigned to CloudExtend subscrpription portal. |
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π© Once allocated, users receive an email from ExtenInsights within a few hours with installation instructions.
π Getting Started Guide: ExtendInsights for Data Management NetSuite
π If your organization uses Microsoft 365, your 365 Admin can also install the app centrally.
Update User or Subscriptions
Modify CloudExtend user's profile.
From the Users tab, click on the pencil icon of the user to update.
Admins can update:
Email Address
Subscription
Role (User, Admin, Config Admin)
Click Save once done.
Remove User
Use the trash icon to unassign CloudExtend licenses from users.
Best Practices for License Management
Maintain at least two admins for redundancy
Use Microsoft/Google emails consistently for licensing
Review licensed users periodically to ensure active usage
Remove licenses from inactive users to optimize allocation
Need Help?
If you run into issues managing licenses or users:
π Visit the Help Center: https://www.cloudextend.io/support/
π¬ Use the in-app chat (bottom-right of the support site)
βοΈ Email cloudextend-support@celigo.com
π Include screenshots and the affected userβs email address when possible.








