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24 articles
🚧 CloudExtend RoadmapsLearn what we’re building next and help shape the future of CloudExtend
🏋🏻‍♀️CloudExtend Training Resources (all apps)Explore all free self-paced and live training options for CloudExtend applications
🤝 CloudExtend Partner Training ProgramBecome a CloudExtend-Certified Partner and confidently recommend top-rated productivity apps. Check out this article
CloudExtend Subscription PortalLearn how to manage your own user licenses with the CloudExtend subscription portal
How ExtendSync Outlook and Gmail Handle Missing Author/Recipient EntitiesLearn how ExtendSync handles outlier situations when the sender or recipient email does not exist on the attached record
IP Whitelisting ChangesLearn what to do if your organization uses IP restrictions

Track Opportunities without Sales ActivityUsage Metrics | Learn how to create a saved search to track Opportunities without Sales Activity
Feature Comparison Table: ExtendSync Outlook vs Google NetSuiteSee the comparison chart of the differences between Extendsync Outlook and Google NetSuite
Optimize Search for RecordsTips for filtering NetSuite global search results and improving ExtendSync performance
How Last Sales Activity WorksLearn how LSA is updated in NetSuite when using ExtendSync Gmail and Outlook apps
NetSuite message regarding mandatory two-factor authentication policy summaryLearn how CloudExtend supports NetSuite’s mandatory 2FA policy for highly privileged roles
How to determine if your NetSuite Account is a OneWorld accountLearn how to identify whether your NetSuite account is running OneWorld
Whitelist celigo.com to Ensure You Receive Support EmailsPrevent CloudExtend support emails from going to spam
Using CheckSum to verify CloudExtend downloadsLearn how to confirm the authenticity and integrity of CloudExtend-provided files
Learn how to find your NetSuite account numberCloudExtend login flows may ask for your NetSuite account number
How to obtain Web Service Logs and Global Search LogsLearn how to retrieve log files and send them to support
How to Tell Which Browser Your CloudExtend Add-In UsesMicrosoft uses Internet Explorer, Edge, or your default browser to cache data. Learn how to determine your browser and clear cache
Working with 2FA, Admin, Full Access, and Highly Privileged RolesNetSuite 2019.1 and later: Full Access role deprecation & mandatory 2FA, what CloudExtend users need to know
ExtendSync Mail Apps - Usage MetricsUsage Metrics | Learn how to configure on usage metrics for email application
CloudExtend Login PermissionsLearn about the permissions required to login to NetSuite from ExtendSync Outlook and ExtendInsights for Excel NetSuite