Event availability (Available / Busy) is now synced between Google Calendar and NetSuite when using the Current Version of ExtendSync for Google NetSuite.
This article explains how availability syncing works and what to expect.
🚨 What Changed
In earlier versions of ExtendSync for Google, event availability was not synced due to differences in how Google and NetSuite stored availability-related fields.
This limitation no longer applies.
ExtendSync now correctly syncs availability between systems.
Why Availability Sync Is Now Supported
ExtendSync now intelligently maps Google’s availability setting to the appropriate NetSuite event access behavior, allowing availability to sync reliably.
Event status behavior varies depending on whether the event originates from NetSuite or Google.
How Availability Sync Works
For End Users
Changing an event to Busy or Available in Google Calendar updates the corresponding NetSuite event
Updating availability in NetSuite syncs back to Google Calendar
Privacy settings remain governed by each platform’s native controls
For Admins
No additional setup or field mapping is required
Availability syncing is enabled by default
Behavior aligns with supported Calendar Autopilot functionality
What to Expect
After creating or updating events:
Availability changes sync between Google and NetSuite
Events marked Busy in Google appear Busy in NetSuite
Events marked Available sync accordingly
No sync errors are generated related to availability