In some cases, your Microsoft 365 Admin may have a policy of authorizing and installing Apps on behalf of the end-user via this process. If in doubt ask your Admin, otherwise follow the instructions below to install directly from the Microsoft Store.

Watch this video or follow the steps below to learn how to install CloudExtend Outlook

Optional NetSuite Performance Bundle

We highly encourage you to ask your NetSuite Admin to install the CloudExtend Performance Bundle in your NetSuite account. Share this link with them. Having this bundle installed improves performance by up to 3x and enables additional Enterprise features during the trial period. If you're not sure if it's installed or not don't worry, we'll send you an in-app message letting you know it's not installed.


Next Steps

Make sure to have a license with CloudExtend to be able to install the application.

Desktop Users

Step 1: Go to Home tab > Get Add-ins.

Step 2: On the app store, search for CloudExtend and click Add. Continue until the app is fully installed on your Outlook.

Step 3: To launch CloudExtend, click on any email in your inbox then hit CloudExtend NetSuite on your ribbon bar.

Online Users

If you are using the Outlook web version, follow the steps below:

Step 1: In your Outlook web, select a message then select ... More actions on the top of the message.

Step 2: Search for CloudExtend and select Add. Continue until the app is fully installed on your Outlook web.

Step 3: To launch CloudExtend, click on any email in your inbox then hit CloudExtend NetSuite icon on your email.


Logging In

Follow the prompts to login. For detailed login instructions and troubleshooting see this article.

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