CloudExtend

ExtendInsights Apps | Find the right troubleshooting article for your issue with the ExtendInsights Data Connector for Excel add-in

ExtendInsights Excel - Common Apps Troubleshooting

ExtendInsights Apps | Learn how to troubleshoot when prompted "You are not authorized to perform this" error message upon login

Error: You are not authorized to perform this

ExtendInsights Apps | Restore the ExtendInsights add-in in Microsoft Excel

Troubleshooting: ExtendInsights add-in disappeared from my Excel ribbon. What should I do?

ExtendInsights Apps | Resolve the "We couldn't find this app" message

Troubleshooting: "We Couldn't Find This App" Error in Excel

ExtendInsights Apps | Resolve add-in loading, blank pane, or frozen pane issues

Troubleshooting: Clear the Office Add-in Cache

ExtendInsights Apps | Resolve update prompts that block the add-in

Troubleshooting: Microsoft Office Update Prompt Prevents the ExtendInsights Add-in from Loading

ExtendInsights Apps | Troubleshoot add-ins that remain unavailable after redeployment

Troubleshooting: Add-in still broken for everyone after redeploying

ExtendInsights Apps | Resolve organization-specific installation and access issues

Troubleshooting: ExtendInsights Works on My Personal Computer but Not My Work PC

ExtendInsights Apps | Understand when reauthentication is required

Troubleshooting: Do I Need to Sign In Again After an ExtendInsights Update?

ExtendInsights Apps | Determine whether the issue is related to Microsoft Office or ExtendInsights

Troubleshooting: ExtendInsights Stopped Working After a Microsoft 365 or Office Update

ExtendInsights Apps | How to resolve an installation error from Microsoft Marketplace

Troubleshooting: “Unable to Read RPS Data Encryption Certificate”

Resolve common errors, sync issues, and configuration problems

Troubleshooting

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Create your workspace and invite the people you work with.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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