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30 articles
🚧 ExtendSync RoadmapsLinks to ExtendSync product roadmaps
🏋🏻‍♀️CloudExtend Training Resources (all apps)Find all the free training resources available per application
Celigo University CloudExtend Learning TrackLogin into Celigo University and learn about CloudExtend
CloudExtend Partner Training ProgramDo you want to be a part of CloudExtend Partner Training Program? Check out this article
CloudExtend Subscription PortalLearn how to manage your own user licenses with the CloudExtend subscription portal
IP whitelisting changesIP addresses whitelist are changing, learn what to do next
Error: You are not authorized to perform thisExtendInsights Excel Apps | Learn how to troubleshoot when prompted "You are not authorized to perform this" error message upon login
CloudExtend Login PermissionsLearn about the permissions required to login to NetSuite from ExtendSync Outlook and ExtendInsights for Excel NetSuite
NetSuite message regarding mandatory two-factor authentication policy summaryLearn how CloudExtend has prepared for NetSuite's mandatory 2FA
How to determine if your NetSuite Account is a OneWorld accountLearn more about identifying your OneWorld Account
Whitelist celigo.com domain to ensure you receive support emailsWhitelist celigo.com to ensure our important emails get into your inbox and not spam
Using CheckSum to verify CloudExtend downloadsLearn how to use CheckSum to verify CloudExtend downloads
CloudExtend's approach to NetSuite concurrency limitationsLearn how CloudExtend handles NetSuite concurrency issues
What is a Microsoft ID and why do I need itLearn why CloudExtend requires your Microsoft ID (email) for subscription management login
Learn how to find your NetSuite account numberCloudExtend login flows may ask for your NetSuite account number
How to tell which browser my CloudExtend add-in usesMicrosoft uses Internet Explorer, Edge, or your default browser to cache data. Learn how to determine your browser and clear cache
Working with 2FA, Admin, Full Access, and Highly Privileged RolesNetSuite is deprecating Full Access Role & making 2FA mandatory for high privilege roles eff 2019.1. Learn how this affects CloudExtend here
FAQ: Add or Switch NetSuite Connections in ExtendInsights NetSuiteExtendInsights Netsuite | Learn how to add or switch connections
Troubleshooting: Can’t see the Get Add-Ins IconGeneral | This provide instructions on how to enable Get Add-Ins in Microsoft Office
Troubleshooting: Stuck at Authorizing your session pageGeneral | What to do when you are stuck in the Authorizing your page when logging in
Troubleshooting: CloudExtend Login Flow And SAML Single Sign OnLearn how to troubleshoot common Single Sign On Issues such as when your org used Active Directory Federation Server (ADFS)
Unable to login to CloudExtend Subscription portalLearn how to troubleshoot permissions issues and more when logging in to subscriptions.cloudextend.io
Invalid Login Attempt CloudExtend Single Sign OnLearn about the error message related to SAML Single Sign On and invalid login attempt
Resolve CloudExtend cannot continue this authorization flow errorLearn more about CloudExtend User Access Tokens Permissions
NetSuite Login Issue when using CloudExtend Applications and Microsoft Edge legacy browserLearn how to fix issues when your two-factor authentication screen is hanging
Troubleshooting: Need Admin ApprovalGeneral | Why are you getting this message when trying to login to CloudExtend
Troubleshooting: CloudExtend Apps icon is missingGeneral | CloudExtend Apps icon has gone missing
Troubleshooting: How to Clear the Local and Session Storage for App IssuesExtendInsights NetSuite | Learn how to clear local and session storage when having issues with the app