What is CloudExtend Outlook?
CloudExtend gives your organization visibility into important communications. Without CloudExtend your important emails remain invisible to others in your inbox. We offer an easy 1-click solution to attach your emails to NetSuite records directly from Outlook and more.
If you are on a Group Edition, the CloudExtend panel will be slightly different.
Step 1: Install and Login
Step 2: Recommended Customizations for you to make before use (for the best end user experience)
Pin CloudExtend to keep the App open as you move from email to email
Step 3: Learn how CloudExtend Outlook for NetSuite works
Where emails are stored in NetSuite?
Understanding your CloudExtend Settings
Step 4: Create, Update or View some records in NetSuite via CloudExtend
Step 5: Learn how CloudExtend Calendar Works
**ENTERPRISE USERS ONLY**
Why am I seeing a different view?
Free, User and Group Editions do not have access to Autopilot. The Autopilot tab will be deactivated. Reach out to Sales if you want to upgrade. Click here to learn about Autopilot.
If you are on Enterprise but Autopilot is not configured by your admin yet your screen will also look like the one below. Click the chat icon and reach out to support to know the next steps.
If you have any questions or would like a walkthrough please reach out to your Customer Success Manager at firstname.lastname@example.org.