CloudExtend Gmail for NetSuite NextGen | CloudExtend Help Center

Why We Built It: CloudExtend Gmail for NetSuite NextGen

NextGen | Get to know why we built this new application

Written by Elise Gonzales
Updated over a week ago

What's New? CloudExtend Gmail for NetSuite NextGen

NextGen | Learn the difference between the NextGen and Legacy application.

Written by Elise Gonzales
Updated over a week ago

CloudExtend Gmail for NetSuite NextGen Roadmap

NextGen | Learn about what we're considering building, what we're building now, and what was recently released.

Written by Elise Gonzales
Updated over a week ago

Learn How To Get Support For CloudExtend Gmail for NetSuite NextGen

NextGen | Can't find what your are looking for? Learn how to get more support here

Written by Elise Gonzales
Updated over a week ago

Getting Started

🔍Find all your important CloudExtend Gmail for NetSuite NextGen Resources in 1 place here!

NextGen l Guides and resources to ensure you are setup for success

Written by Elise Gonzales
Updated over a week ago

CloudExtend Gmail for NetSuite NextGen Go Live Checklist and End-user Guidelines

Written by Elise Gonzales
Updated over a week ago

Getting Started: CloudExtend Gmail for NetSuite NextGen Best Practices Guide

NextGen | Admins can leverage this guide when implementing and planning user onboarding

Written by Elise Gonzales
Updated over a week ago

Admin: CloudExtend Gmail for NetSuite NextGen Installation Guide

NextGen | Instructions on how to install Gmail for NetSuite NextGen for new customers

Written by Elise Gonzales
Updated over a week ago

Admin: How to Install the SuiteApp

NextGen | Learn how to install the SuiteApp for NextGen activation

Written by Elise Gonzales
Updated over a week ago

Admin: Enabling Autopilot for CloudExtend Gmail for NetSuite NextGen

NextGen | Learn about the necessary steps to enable Autopilot

Written by Elise Gonzales
Updated over a week ago

Admin: How to Force Install Chrome Extension in your Organization

NextGen | Learn how to force install extenstion in Chrome for CloudExtend users

Written by Elise Gonzales
Updated over a week ago

End-User: Install the extension from the Chrome store

NextGen | Learn how to install the NextGen application for existing CloudExtend users

Written by Elise Gonzales
Updated over a week ago

End-User: Logging into CloudExtend Gmail for NetSuite NextGen

NextGen | How to login to CloudExtend Gmail for NetSuite

Written by Elise Gonzales
Updated over a week ago

End-User: Getting Started Guide NextGen

NextGen | End-User Getting Started Guide

Written by Justine Burdo
Updated over a week ago

Settings: Configure CloudExtend for users whose Gmail address is different than NetSuite or your org has multiple domains (Optional)

NextGen | Learn how to set up CloudExtend when your organization has multiple Gmail/Google Drive domains

Written by Elise Gonzales
Updated over a week ago

Learn more about CloudExtend Gmail for NetSuite NextGen

Email Sync: Set Filter for search results to reduce record clutter in CloudExtend Gmail NextGen

NextGen | Reduce search clutter by filtering your search results

Written by Elise Gonzales
Updated over a week ago

Email Sync: Learn how to Save an Email to NetSuite

NextGen | Sync email once or turn on the AutoPilot

Written by Elise Gonzales
Updated over a week ago

Email Sync: How to save emails when in reply or compose mode

NextGen | See ways to sync email to NetSuite in compose mode or sending a reply

Written by Elise Gonzales
Updated over a week ago

Email Sync: How Select Record and Save Emails with Attachments

NextGen | Learn how to select records and sync emails with file attachments

Written by Elise Gonzales
Updated over a week ago

Email Sync: Select NetSuite records you want to link your emails

NextGen | This article shows you how to use the Auto-Search and Manual search features in associating emails to NetSuite

Written by Elise Gonzales
Updated over a week ago

Email Sync: How does Shared Association work?

NextGen | Learn how Shared Association works

Written by Elise Gonzales
Updated over a week ago

Email Sync: CloudExtend Autopilot for CloudExtend NextGen

NextGen | Learn more about CloudExtend Autopilot for NextGen users

Written by Elise Gonzales
Updated over a week ago

Email Sync: Where are emails saved via CloudExtend Gmail for NetSuite NextGen stored in NetSuite?

NextGen | Where are emails and attachments saved in NetSuite?

Written by Elise Gonzales
Updated over a week ago

Email Sync: Shared or Group Gmail Mailbox Configuration

NextGen | This article will show you how to use the CloudExtend Gmail for NetSuite NextGen for Shared or Group Gmail Mailbox users

Written by Elise Gonzales
Updated over a week ago

FAQs

FAQ: Gmail Subtab (Deprecated)

NextGen | Understand why the Gmail subtab is being deprecated

Written by Elise Gonzales
Updated over a week ago

FAQ: Learn about email rollup so you can see all email activity at the parent level

NextGen | Learn which child records will automatically roll up emails to parent records

Written by Elise Gonzales
Updated over a week ago

FAQ: Determine the NetSuite connection you have for CloudExtend Gmail for NetSuite NextGen

NextGen | Know when you are connected to NetSuite Production or Test drive

Written by Elise Gonzales
Updated over a week ago

FAQ: Change the theme of CloudExtend Gmail for NetSuite NextGen

NextGen | Look at the theme options you have when you are using CloudExtend Gmail for NetSuite NextGen

Written by Elise Gonzales
Updated over a week ago

FAQ: Record types supported by CloudExtend Gmail for NetSuite NextGen

NextGen | See list of record types supported by CloudExtend Gmail for NetSuite NextGen

Written by Elise Gonzales
Updated over a week ago

FAQ: Understand CloudExtend Gmail for NetSuite NextGen Settings

NextGen | The settings section enables you to customize the CloudExtend settings

Written by Elise Gonzales
Updated over a week ago

FAQ: Attaching Emails to Contacts and Customers with CloudExtend Gmail for NetSuite NextGen

NextGen | Have mails attached to Contacts roll up to Customer records

Written by Elise Gonzales
Updated over a week ago

FAQ: Relevance of the Celigo icon on the email thread

NextGen | Know the difference of the buttons that you see on a sync email using CloudExtend

Written by Elise Gonzales
Updated over a week ago

FAQ: How do I grant the ability to manage Celigo CloudExtend Licenses to a different role?

NextGen | Learn how to give access to Celigo License Manager to other roles

Written by Elise Gonzales
Updated over a week ago

Troubleshooting

Error: We are unable to detect CloudExtend SuiteApp to your account

NextGen | Know what to do when you encounter the unable to detect CloudExtend SuiteApp error

Written by Elise Gonzales
Updated over a week ago

Troubleshooting: Calendar sync not working

NextGen | Trying to use calendar feature but its not working? See troubleshooting steps

Written by Elise Gonzales
Updated over a week ago

Troubleshooting: Session time-out issue when trying to create a NetSuite Connection

NextGen | Learn how to troubleshoot session time-outs

Written by Elise Gonzales
Updated over a week ago

Release Notes

📣 Release Notes of CloudExtend Gmail for NetSuite v5.X

Don't miss out any feature release. Check out this page to keep you updated on what's new and all things we are cooking for you!

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Written by Kauser Fatima
Updated over a week ago